Information

Urabandai Grandeco Tokyu Hotel

A description of the icons

Facility Type

	Ryokan	Japanese stile stractures and facilies of the rooms.
	Hotel	Western style stractures and facilies of the rooms.
	Pension	Western style building, mostly western style foods are provided.
	Guest house	Private house, provide unused rooms to leisure travelers at low cost.
	Other	The type of accommodation, except "Ryokan", "Hotel", "Pension", and "Guest house".

Audience

	Couple	Best suited for a couple.
	Family	Best suited for family.
	Groups	Best suited for group.
	Foreign	Best suited for foreigners.
	Business	Best suited for business.

Facilities

	Japanese-style room	Japanese-style room
	Hot Springs	There are hot spring bath.
	Open-air bath	There are open-air bath.
	Wheelchair	Facilities are placed in a wheelchair. Please check when your staff.
	Wheelchair-accessible toilets	There are toilet facilities for wheelchair inside.

※Thorough information about each item warranty can not be solved. Please contact on each accomodation before using.

A description of the icons

Ｑ : What is kind accommodation “Silver Star” ?

Ａ : It’s the appellation of accommodation which aim at making a hotel which correspond to aging society.

Japan is facing aging with unprecedented speed in Japanese history. The number of people who are 65 years old and over was 29.64 million, constituting 23.2% of the total population as of March 1st, 2011, and it will make up about 34.56 million(27.8%) in 2020.
On the other hand, the number of elderly people account for 20% to 30% of domestic travelers and the needs of accommodation which is kind for elderly people is increasingly growing. Accommodations where elderly people can stay at their ease, such as order for meal (greasy, tough, too spicy, too many, etc. ) which needs a consideration for health reason, Barrier Free, Hospitality when it’s important, are needed more.
Meanwhile, All Japan Ryokan Hotel Association has been propel a system, with the cooperation of Ministry of Health, Labour and Welfare, for the purpose of preparing and increasing of accommodations where elderly can stay comfortably and usable. The system is the kind accommodation “Silver Star Registration System”.

An unification mark which express sincerity with two “s” of “Silver Star” is published in the accommodation registered in the “Silver Star Registration System” and it’s the sign to be an accommodation which provide a comfortable travel forever.

Ｑ : What kind of Ryokan or Hotel are registered ?

Ａ : The standard is to be an accommodation which is kind for elderly guest, aiming at making a usable hotel for all guest, satisfy certain standards in the facilities, service, food.

＜The main registration criteria of Silver Star＞

The handrail, etc, are installed in the bathroom and the lavatory as necessary.
The handrail, the slope, the shower chair, the chair, the bench, etc. are installed in consideration of the use of elderly people.
It’s desirable that the Western-style lavatory and the handrail are installed in the share lavatory.
A contact equipment for in case of accident is installed in the share lavatory.
The stair handrail is installed.
A menu which consider elderly people can be provided.
As for assignment of rooms, to provide a room where elderly guest will be easy to use.
To give consideration such as discount, a small gift, food and drink to elderly people who are 65 years old and over.
To teach employees consideration, etc. when they attend to elderly guest.
To have medical facilities which can take house call measures within the proper area.

It is safe that the guest can tell outside their situation when it’s important, and the accommodation has medical facilities which can around-the-clock medical care within the proper area, as well as barrier-free support of facilities.
It is also pleasing that the accommodation can take correspondence including service and food, and a little act of kindness such as a small gift, for elderly guest to have a relaxing stay.
When you make a reservation, please tell that the elderly guest will stay and tell any request.

Address: 〒969-2701
TEL: 0241-32-3200
FAX: 0241-32-3220
Official Site URL: http://www.grandeco.com/hotel_resort/
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